9/25/2010
Cancellations: Cancelled orders that have been processed but not shipped will be subject to a 10% Order Cancellation Fee. This covers the processing fees from our credit card processor to refund the original transaction, and for expenses incurred and work executed by Alternative Offroad. This fee is non-disputable and non-refundable.
Returns on Custom-Order products: Cages and other products that are custom-ordered are NON-RETURNABLE and NON-REFUNDABLE. It is your responsibility to verify the order information is correct once placed as it cannot be changed once it is in production. Any changes must be made via e-mail for records purposes.